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Privacy Policy

(Terms & Conditions Below)

 

Who We Are

Our website address is: https://apexwebservices.com.

What Personal Data We Collect and Why We Collect It

Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also known as a hash) may be sent to the Gravatar service to check if you are using it. If your comment is approved, your profile picture is visible to the public in the context of your comment.

Media: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.

Contact Forms: Our website includes a contact form that collects your name, email address, and the message you wish to send. This information is used to respond to your inquiries, address your concerns, and provide assistance as requested. We do not use the information submitted through the contact form for marketing purposes unless explicitly authorized by you.

Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year. Calendly, which we use on our website also serves cookies.

Embedded Content from Other Websites: Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Analytics: We use Jetpack and Google Analytics as our primary analytics tools to understand how visitors interact with our website. These services collect information such as the number of visitors to the site, pages visited, and time spent on each page. They may also capture your IP address, browser type, Internet service provider, and date/time stamps.

Who We Share Your Data With: We do not share your personal data with any third-party entities. All information collected through our website is kept strictly confidential and used solely for internal purposes as described in this privacy policy.

How Long We Retain Your Data: If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve any follow-up comments automatically. For users that register on our website, we also store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except they cannot change their username).

What Rights You Have Over Your Data: If you have an account or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data: Visitor comments may be checked through an automated spam detection service.

Our Contact Information: Please use the contact page.

How We Protect Your Data: We prioritize the security of your personal data with comprehensive protection measures in place. Our platform provides always-on protection with full-stack WordPress security, an Enterprise Web Application Firewall (WAF), real-time malware scanning and patching powered by Imunify360, PCI compliance, built-in protection layers, unlimited SSL certificates, and automatic updates for WordPress core, plugins, and themes.

What Data Breach Procedures We Have in Place: In the event of a data breach, we will follow industry-standard procedures to address the incident promptly. These steps include identification and assessment of the breach, containment and mitigation efforts, notification of affected users and relevant authorities, and a review of the incident followed by response actions to prevent future breaches.

What Third Parties We Receive Data From: We do not receive data from third-party sources as part of our operations.

What Automated Decision Making and/or Profiling We Do with User Data: We do not engage in automated decision-making or profiling using user data.

Industry Regulatory Disclosure Requirements: As a provider of hosting solutions and AI automation services, we adhere to the relevant industry standards and regulatory requirements applicable in Phoenix, Arizona. This includes compliance with the Federal Trade Commission (FTC) guidelines and local state laws regarding data protection and privacy. Additionally, we ensure that our operations are in line with best practices for internet security and data privacy, particularly those related to the technology and telecommunications industry.

Terms and Conditions for Digital Products and Services

Welcome to Apex Web Services!

These Terms and Conditions govern the sale and use of all digital products and services offered through our website, ApexWebServices.com. By purchasing and using these products and services, you agree to comply with and be bound by these terms, which together with our Privacy Policy, dictate our relationship with you in relation to this website.

1. General

– Acceptance of Terms: By purchasing digital products or services from Apex Web Services, you confirm your agreement to these terms. If you disagree with any part of the terms, please refrain from making any purchase.

– Changes to Terms: Apex Web Services reserves the right to modify these terms at any time. Changes will become effective immediately upon posting on the website. Continued use of our products and services after such changes will constitute your acceptance of the new terms.

2. Product and Service Description

– Apex Web Services endeavors to accurately describe and display its digital products and services on the website. Despite our efforts, we cannot guarantee that all product descriptions, images, and content are error-free, complete, or current.

3. Purchase and Payment

– By making a purchase, you confirm that you are legally capable of entering into binding contracts.

– Unless otherwise stated, full payment is required at the time of purchase confirmation. Access to digital products and services will be granted only after full payment is received.

4. License and Use

– The purchase of a digital product or service grants you a non-exclusive, non-transferable license to use the product or service as specified in the terms for each product.

– All rights, title, and interest in and to the products and services will remain exclusively with Apex Web Services.

5. Refunds and Cancellations

– Due to the digital nature of our products, refunds or cancellations are generally not offered once a purchase has been made. Refunds or credits may be issued at our sole discretion under exceptional circumstances.

– Customers are advised to thoroughly review their selections before purchasing.

6. Termination and Suspension of Services

– Non-Payment: If payment for services is not received by the due date, Apex Web Services reserves the right to suspend or terminate access to the provided services. Clients will receive notification and must settle outstanding balances within 2 weeks (unless other terms are agreed upon in writing) to avoid termination of services.

– Abuse of Staff: Apex Web Services is committed to maintaining a respectful, safe environment for our staff. If a client engages in behavior that is abusive, threatening, or harassing towards our staff, we reserve the right to suspend or terminate their services immediately.  No refunds of any sort will be dispersed in this type of scenario.

– Illegal Activities: Engaging in illegal activities directly or indirectly related to the services provided by Apex Web Services will result in immediate suspension or termination of those services. This includes, but is not limited to, hosting illegal content, using services for unlawful purposes, or purposely violating intellectual property laws.

7. Domain Name Management and Fees

– We do have strict policies due to the nature / complications involved with Domain Name management, but if the client communicates issues clearly, we have always been very flexible with difficult challenges.

– Non-Payment: If payment for domain name services is not received by the due date, Apex Web Services reserves the right to impose a late fee of $50/month until the balance is paid. Clients must settle outstanding balances within 2 weeks to avoid further actions.

– Recovery Fee: In cases where a domain name remains unpaid for 3 months or longer, and the client wishes to reclaim the domain after service suspension, a recovery fee of $50/month will be applied. This fee compensates for the administrative costs associated with maintaining the domain during the period of non-payment.

– Transfer and Redemption: Clients are advised to transfer their domain names prior to the termination of services if they wish to manage them independently. After service termination due to non-payment, the domain will enter a redemption period of 30 days as dictated by the domain registrar’s policies. During this period, the client may still recover the domain, subject to the redemption fees set forth by the registrar and our administrative fee of $50.

– Expiration: If the domain is not reclaimed or fees are not settled within the redemption period of 30 days, Apex Web Services reserves the right to take ownership of the domain to recover any unpaid fees. Legal action may be pursued to enforce this right where applicable.

8. Limitation of Liability

– Apex Web Services will not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our digital products or services, even if we have been advised of the possibility of such damages.

9. Indemnification

– You agree to indemnify, defend, and hold harmless Apex Web Services and its employees from any claims, damages, expenses, or liabilities arising from your breach of these Terms and Conditions, your violation of any law, or your infringement of the rights of a third-party.

10. Governing Law

– These Terms and Conditions are governed by and construed in accordance with the laws of where Apex Web Services is registered, without regard to its conflict of law provisions.

11. Contact Information

– For any questions regarding these Terms and Conditions, please contact us via the contact page.